So of course, the next bike I found that fit the bill of
what I was looking for has 27 gears.
What the…?? How the hell did I go
from 1 gear to 27? Simple; the 3-gear
options were only available on bikes which did not appeal to me. Same with the 12-speed, 15, 18, etc. The bike style, tire size, derailaeiour, seat
height, etc. that I liked came in a minimum of 27 gears. Oh, and a lock-out front suspension. Fine, let’s do this so I can get
rolling. I’m only getting fatter each
day so I need to get going on this.
So I placed the order.
They ship UPS and are very up front about shipping things “signature
required”. No problem, I can just have
it delivered to a UPS store and then I’ll sign for it there and pick it
up. Well, in order to ship it to a UPS
store, I have to sign up for an
account on UPS.com. I don’t like to sign
up for things unless absolutely necessary, but this seemed a necessity so I did
it. Account name, password…done. Ok, they have my shipment tracking number…click
this link to change destination…selected the UPS store in Walpole…done. Ta da!
And
then an hour later I received an email from UPS saying they can’t deliver it to
their store because a signature is required.
Huh? But…it’s your store. I will sign for it when I come to pick it
up. Nope, they have to deliver it to my
home address. But…I work all day and won’t
be home?? What the crap…
Let’s
see if I can change the delivery location to my work. Yes, I can do that but it’ll cost and I have
to upgrade my (currently) free account to a paying account, and I have to
accept emails and texts from them and from their business partners. No, you can go pound sand instead.
Let’s
see if I can get a delivery time from them.
Yes, they send out delivery notifications so I signed up for that. And voila!
I got an email! It said my bike
would be delivered “by end of day”.
Huh? That doesn’t help much at
all, is there any way to get a tighter window?
Maybe in the morning, or the afternoon?
Nope. “by end of day” means they
can’t give a time window. And even
better; there’s no way to contact the driver to find out where he is or when he
might be in my area. So basically what
they’re saying is “It will be delivered sometime between 7am and 7pm, but it
could fall outside that window”. (Their words.)
Awesome.
Needless
to say I was not surprised to get home last night and find a note on my door
which notified me that I hadn’t been home when they’d tried to deliver the
bike. No shit.
The note
did say they were going to try again today to deliver it. Fortunately for me, Tara is just back from
vaca and not at work today so she’s going to hang out at my house for a bit and
hopefully will be there when the delivery guy shows up.
I used
to work for UPS, unloading trucks when I was in college. I knew the drivers worked hard but I didn’t
realize they were hamstrung by the stupidity of their corporation. The guy delivering my bike today had to make
two trips. It would have been so much
easier if they’d just sent it to the UPS store.
Yes, I understand that the stores are independently owned and operated
franchises, but still; they’re an extension of UPS, so it would make things
easier all around if they’d let deliveries go there.
It’s
no wonder the thought going through my head “Fuck UPS” also translates into
fuckups.
Anyway. Hopefully I’ll have a bike when I get home
this afternoon. Wish me luck.
Ride
Hard, Take Chances if you use UPS.
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